The table below outlines how specific computer hardware and software skills progress as students progress through the school.
At the end of each school year, students will be able to...
| Year |
Troubleshooting |
| Kindergarten |
- Recognize when there are problems with the computer and call a teacher for help
|
| Grade 1 |
- Identify a frozen computer and be able to force-restart a computero Restart a frozen computer
|
| Grade 2 |
- Identify a frozen computer and be able to force-quit an application
|
| Grade 3 |
- Recognize a printer problem
|
| Grade 4 |
|
| Grade 5 |
- Recognize a paper jam in the printer
- Upon diagnosing a problem, recommend solutions to the teacher.
|
| Grade 6 |
- Access the help menu to search for answers to how-to questions
- Diagnose and solve common technology problems (the computer freezes, the server connection is lost, the printer won't print)
|
| Grade 7 |
- Check the keyboard, mouse and other cable connections
- Diagnose minor disk problems (e.g. disk is locked or unreadable).
|
| Grade 8 |
- Choose the appropriate application needed to open a file, depending on its file format.
|
| Grade 9 |
- Plug in peripherals and properly install software
- Properly disconnect media
- Use diagnostic and repair software
|
| Grade 10 |
- Start with extensions off (Mac)
- Start in safe-mode (PC)
|
| Grade 11 |
- Diagnose software conflicts
- Uninstall and reinstall software
|
| Grade 12 |
- Solve software conflicts
- Download utility software from the Internet
- Set up a projector and diagnose monitor problems
|